Sportbets Privacy Policy — How Safe Is Your Data With Us

sportbetsThe following types of information are collected when you open an account and use our services:

a. Registration Information:

• Full name, date of birth & gender
• Mobile number & email address
• Residential address
• National ID number (for KYC verification)

b. Financial Information:

• Payment method details (Mobile Pay/Nagad number or bank information)
• Deposit & Withdrawal History
• Betting Transaction Records

c. Technical Information:

• IP address, browser type, and device information
• Login time & location
• Usage patterns and session data on the site or app

sportbets The information collected is used for the following purposes:

• Account Management: Login verification, balance calculation, and transaction processing.
• Identity Verification: KYC process for anti-money laundering compliance and legal obligations.
• Customer Service: Assistance with issues and general enquiries.
• Personalized Experience: Relevant offers and recommendations tailored to your preferences.
• Security: Detection of fraud and unauthorized access.
• Improvement: Analytics to improve platform performance and enhance the user experience.

sportbets We never sell or rent your personal information. Data may be shared only in the following limited circumstances:

Your information is never shared with anyone outside the cases mentioned above. Third-party partners are also contractually bound to uphold the same privacy standards.

sportbets Cookies are used on our website and app. A cookie is a small data file stored on your device.

• Essential Cookies: Used for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytics Cookies: To understand how the site is used — all data is anonymized.

Retention periods vary by data type:

• Account information: For a minimum of 5 years while your account is active and after closure, as required by law.
• Financial Transaction Records: At least 7 years — as required by international financial regulators.
• KYC Documents: Up to 5 years after verification.
• Log data (IP, session): Up to 12 months.
• Cookie data: 1 day to 1 year, depending on type.

After the retention period, data is securely deleted or anonymised.

sportbetsAs a member, you have the following rights:

sportbets Strictly prevents registration by anyone under 18. If an account is opened with a false age:

• The account is closed immediately.
• All transactions may be voided and balances forfeited.
• Any personal data belonging to a minor is securely deleted.

sportbets Technologies used to protect your information:

• TLS 1.3 Encryption: All data transmissions are protected with the highest standard of encryption.
• AES-256 Storage Encryption: Stored data is kept in encrypted form.
• Multi-Factor Authentication: OTP-based two-factor verification.
• Regular Security Audits: Regular audits conducted by independent security experts.
• Data Backup: Encrypted backups are stored at a separate location.

If Needed sportbets This privacy policy may be updated. When changes are made:

• You will be notified at your registered email address before any significant changes take effect.
• The "Last Updated" date at the top of this page will change.
• For significant changes, a notice will be posted on the site.

If you disagree with any updated policy, you should notify support before closing your account.

For any privacy-related questions or requests:

• Email: support@sportbets.ws
• In the subject line, write: "Privacy Request – [your username]"
• Support hours: 24 hours a day, 7 days a week
• Initial response: Typically within 48 hours

We may need to verify your identity before processing your request — this is solely to protect your data.